Frequently Asked Questions
Can you really help me?
Yes, we believe we can, with your commitment and participation in our therapeutic relationship. We believe true and lasting healing involves a change in thinking processes, which takes time, patience, and consistency. As Christian counselors, we also believe faith helps in the process. We're willing to work with you, however long it takes, to help you grow and heal in your personal life and relationships.
How much does counseling cost?
We typically charge $100 for a 50-minute in-person session at our office, and the initial consult/intake charge is $125. Ninety minute family or individual sessions are $150. Tele-counseling is also available. We offer a free 15-minute initial phone consultation to all prospective clients to ensure that we are a good match for your counseling needs.
In an effort to serve our community, each of our therapists carries a pro bono client (free of charge), and we also offer a sliding scale to those clients who are in need financially. Please call us for more information.
How many times will I need counseling?
For family therapy, we recommend a minimum of 8-12 sessions to properly address presenting issues. For individuals or couples, the decision is up to the client. Sometimes, just one session can help people think differently about their problem and bring about necessary change, while other issues may take longer to properly resolve.
Do you accept insurance?
We currently participate in the following insurance plans:
Cigna, Optum/UnitedHealth Care, Blue Cross Blue Shield
American Behavioral, ComPsych, Humana
*We also participate in most EAPs*
Please keep in mind that you may be responsible for deductibles and/or co-pays. We can also provide you with a "superbill" for filing with out-of-network insurances. Call your insurance provider for more information. Some helpful questions to ask them include:
What are my mental health benefits?
What is the coverage amount per therapy session?
How many therapy sessions does my plan cover?
How much does my insurance pay for an out-of-network provider?
Is approval required from my primary care physician?
What about my privacy?
The relationship between the client and counselor is protected by law, and we will not disclose anything we discuss in our sessions to anyone, at any time, without your written consent, or a court order.
For teens, confidentiality is a bit more complicated. Minors' rights to confidentiality is usually determined by what the counselor considers to be in the client's best interests. By law, your child has a right to confidentiality at 16 years of age, unless he or she is in imminent danger. In most cases where questionable confidential information has been disclosed by the teen, we will encourage him or her to discuss the information in the family session, or give permission for the counselor to share the information with the parents or guardians.
Other exceptions include:
Suspected child abuse or dependant adult or elder abuse, for which we are required by law to report this to the appropriate authorities immediately.
If a client is threatening serious bodily harm to another person, we must notify the police and inform the intended victim.
If a client intends to harm himself or herself, we will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, we will take further measures without their permission that are provided to us by law in order to ensure their safety.